Privacy policy

Who we are

Social Explore is operated by Code Encoders. This page describes what personal data we collect and how it is used.

What we collect

To process an order we collect your email address, the package and links you submit, payment confirmation from our payment providers, and standard technical information such as IP address and request logs. We do not collect or store your social-media account password at any point.

How we use it

• To create, process, and deliver your order.
• To send order-related emails such as confirmation, payment status, and delivery updates.
• To respond to support requests submitted through our contact form.
• To detect and prevent fraud, abuse, and unauthorised use of the service.

Cookies and analytics

We use a first-party cookie to remember your cart and your cookie-consent choice. We do not run analytics or advertising scripts unless you have given consent, and no analytics provider is enabled at this time.

Retention

We keep order records for as long as needed for support, accounting, and legal purposes, and remove other data such as abandoned unpaid orders after a limited period.

Your rights

You may contact us through the support form to ask what personal data we hold about you or to request its deletion, subject to our legal record-keeping obligations.