Frequently asked questions
Answers to common questions about browsing and ordering Social Explore packages.
Do I need to share my account password?
No. Social Explore never asks for your social-media account password, only the public profile or content link you want us to work on.
How do I choose a package?
Choose a platform, then a service, then a published package. Every package page shows its price, quantity, and link requirements before you add it to your cart.
Can I track my order?
Yes. After checkout you receive a unique order ID. Use it on the tracking page at any time to see your order's current status.
Which payment methods are accepted?
Card payments, selected cryptocurrencies, and bank transfer, depending on what is enabled for your order at checkout.
What if my delivered count drops?
See our refund policy for refill and refund eligibility.
How long it takes to process the order?
Answers to common questions about browsing and ordering Social Explore packages.